Harnessing Emerging Technologies in AI & CX

Harnessing Emerging Technologies in AI & CX
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About the event

The program provides a deep-dive into the 
evolving 
digital 
landscape and equips participants with practical, 
workplace-ready skills. Key focus areas include: 
1) The role of Emerging Technologies and Artificial Intelligence in modern Office 
Administration 
2) Digital tools that enhance productivity, accuracy, and workflow efficiency 
3) AI‑Enhanced Workflow and Project Coordination Strategies for Efficient 
Planning, Collaboration, and Execution 
4) Digital Security, Data Protection, and AI‑Driven Risk Mitigation for High‑Trust 
Administrative Environments 
The workshop integrates expert facilitation, hands-on demonstrations, case 
studies, and peer learning. Participants will leave with actionable insights, 
practical tools, and enhanced competencies that can be immediately 
applied to strengthen administrative excellence within their institutions.

Event Detail

Start Date
Apr 27, 2026
End Date
May 01, 2026
Start Time
10:00 AM
End Time
09:59 AM
Venue
Mombasa Beach Hotel